Your benefits at a glance
Individual voucher variants
Guests choose from flexible value and service vouchers and personalize them directly online. This creates a modern shopping experience that perfectly suits your hotel.
Customized design
All vouchers can be visually customized to suit your business. Images, text, and templates can be updated at any time, ensuring a consistent, professional appearance.
Flexible pricing and payment options
You set the prices, payment methods, and redemption conditions. This allows guests to conveniently purchase online and receive immediate confirmation, while reducing the workload for your team.
Personalized happiness – gift cards that make a difference
Hotel vouchers are among the most popular gift ideas and open up a lucrative additional business opportunity for your hotel. With the DIRS21 voucher shop, you can take your sales to the next level: guests can purchase vouchers quickly, intuitively, and at any time online, while you reduce the workload for your team. The result: more revenue, less manual effort, and a modern booking experience directly on your website.
Why should vouchers be part of your direct booking? Read the blog post now
Features you and your guests will love
Whether spontaneous gifts, planned stays, or special experiences: With DIRS21, you can offer vouchers that perfectly match your offerings and your design.
Guests can purchase vouchers directly online, personalize them, and send them by email. For hotels, everything is automated—transparent, structured, and efficient.
Mobile optimized: Ideal for spontaneous purchases on the go
Fully integrated: vouchers can be redeemed directly in the booking process
Flexible voucher editor: Professional templates or custom designs
Several types of vouchers: value vouchers, gift vouchers, and travel vouchers
Online payment options: Credit card, PayPal, bank transfer
Personalization: dedications, greetings, and your own texts
Individual labeling: Tags such as “Guest favorite,” “Wellness,” “Restaurant”
PDF & email: Guests can print vouchers themselves or send them directly
Premium integration: Incert
Customized variants & additional options
Customized variants & additional options
Create different voucher variants with different values or services. Optionally, add-ons can be integrated to make additional offers visible directly at the time of purchase.
Flexible pricing and payment options
Specify whether vouchers remain valid in the event of price changes or whether a supplementary payment is required. If credit card payments are not enabled, guests can conveniently pay by bank transfer—the voucher will only become valid once the money has been received.
Design freedom with your own templates
Define fields individually, such as name, amount, or greeting text. The integrated design editor allows you to create personalized vouchers that perfectly match your corporate design.
Try it out right here
Validity & redemption rules

With the DIRS21 voucher shop, you enjoy complete flexibility for your team and your guests. Vouchers are valid for three years by default, unless another period is specified. Seasonal or themed vouchers can be limited to specific periods so that they can only be used during the period that suits the occasion.
Travel vouchers are particularly flexible: they are not tied to a fixed date and in many cases can also be rebooked or adjusted, depending on hotel policies.
Voucher shop directly on your website
Seamlessly integrate the gift voucher shop into your website. It is clearly structured, intuitive, and fully customized to your corporate design. Your guests can see all available gift vouchers at a glance and can purchase, personalize, and send them immediately.
The shop is fully optimized for mobile devices, ensuring that the purchasing process runs smoothly anytime, anywhere.

Voucher Editor: Design exactly to your taste
With the integrated voucher editor, you can design individual vouchers in professional quality. You can choose fonts, colors, images, or templates and customize all elements using drag-and-drop. Special promotions or seasonal designs can be saved, copied, or reused as templates. Ideal for seasonal occasions such as Christmas, Valentine’s Day, or special wellness offers.

Payment & redemption made easy
Your guests can pay conveniently by credit card, PayPal, or bank transfer.
After purchase, the voucher is automatically sent by email or provided as a PDF. It can be redeemed via the booking process, on site at the hotel, or in the DIRS21 Cockpit—transparently, quickly, and securely.
Additional services can also be included and taken into account when redeeming.
FAQ: Frequently asked questions about the voucher shop
A digital shop for hotels where guests can purchase and redeem gift cards, merchandise vouchers, and travel vouchers online.
Value vouchers, gift vouchers, experience vouchers, travel vouchers, seasonal promotions.
Online in the booking engine, on site at the hotel, or in the DIRS21 Cockpit.
Via the integrated voucher editor with drag-and-drop functionality and custom templates.