More than just a new version.
The biggest step we have ever taken.
Redefining direct bookings
Maximum conversion with DIRS21 One
Starting from today you only need ONE booking engine for EVERYTHING. DIRS21 represents more than just a booking system – it is the beginning of a new era. One is not only fast and smart, but also dynamic, customisable and modularly expandable. Increase your direct sales with a booking interface that delivers what it promises: enabling hotels to sell directly and online.
The direct way:
Distribution via your hotel website
Your website is your best distribution tool, because it represents you and your services in a very individual way. DIRS21 One redefines the design and functionality of booking processes, setting standards across the industry. With One, you can offer your guests the fastest and easiest direct booking ever.
All data is centrally managed in the background, effortlessly. This provides your guests with complete freedom while giving you and your team more time to focus on what truly matters.
- Structured and simple booking sequence on a dynamic page (one-pager)
- Customisation of the booking screen with colours, backgrounds and videos
- Various rates can be booked, e.g. regular guests, children’s rates etc. with flexible prices per length of stay – by the day or hour!
- Individual booking confirmations per product & type of confirmation (booking, cancellation, rebooking) – in a new design!
- Individual cancellation, additional bookings and upselling of extras (additional services) possible
Room and rate selection in modern list design
Detailed & clear: Now it’s even easier to find the right room at the best price using filters, rate selection and additional services
Integrated room and price comparison
Incomparable: Show price behaviour over months, highlight offers or compare equipment features
Alternative suggestions for rooms & accommodation
Helpful: Guests receive alternative results suggestions for room occupancy or partner hotels
Now we can do so much more.
Discover the latest features for DIRS21 direct booking
Personalisation at your fingertips: Make the DIRS21 booking engine uniquely yours
Quickly and easily customize the booking module to match your corporate design and captivate your guests! With the integrated AI-based design editor, you can work more efficiently and create compelling, sales-boosting content for your booking process. In DIRS21 One, you can also make adjustments based on seasonal changes or weather conditions—either manually or automatically.
- For more individuality: Self-selected background images, videos and customised design elements
- For more harmony: Intelligent, AI-based colour selection
- For more user-friendliness: Dark mode or light mode
- For more variety: Smart Rules enable rule-based, automatic design adjustments.
Intelligent use of capacity with the occupancy optimiser
Optimising capacity has never been easier than with DIRS21 One! The Occupancy Optimiser automatically detects unused capacity in your booking plan, identifies booking gaps, and adjusts availability accordingly. The result? Seamless room occupancy that boosts efficiency and significantly increases your revenue.
- Achieves the best possible occupancy of each available room
- Overrides your standard room availability on demand
- Saves you from any manual adjustments
Book extras & standalone add-ons
Experience the freedom to offer more. Unlock new revenue streams by providing additional services independent of room reservations— whether at the time of booking, after booking, or directly at the reception. From special wellness treatments and convenient parking to room flowers, with Extras & AddOns, you maximize revenue opportunities and enhance the guest experience.
- Sell additional extras independently: Want to book an hour in the spa without a room reservation? DIRS21 One makes it possible.
- Customized view in your booking process: Display Extras & Add-Ons in a dedicated section.
- Flexible booking options: Offer your additional services on a daily or hourly basis.
- Seamless Integration into the Occupancy Plan: Monitor all booked extras directly in the DIRS21 Cockpit.
The innovative feature for precise room assignment
Redefine the way you manage and offer rooms with Desired rooms & site plan! With the floor and building plan editor integrated in the DIRS21 Cockpit, you can define your rooms and suites precisely according to location and floor and offer your guests a perfectly customised booking experience. DIRS21 One makes everything explicitly bookable, from the fantastic view and the themed room to the preferred floor level. Upload building plan, assign rooms, define special details, done.
Transform the way you manage and offer rooms with the innovative Room Selector feature! Using the integrated Floor and Building Plan Editor , you can precisely define your rooms and suites by location and floor, providing a tailored booking experience for your guests. Whether it’s a stunning view, a themed room, or a preferred floor level, DIRS21 One makes everything explicitly bookable. Upload your building plan, assign rooms, define special details, and you’re all set.
- For the guest: Make room categories or specific rooms available for booking.
- For your employees: PMS synchronization available.
- For you: Increase revenue with customized room allocation.
Higher, faster, further:
Booking entry made easy
DIRS21 Widgets
Experience effortless booking with our streamlined entry process. The new widgets are more than just additional modules. Integrated into DIRS21 One, they provide a comprehensive solution that simplifies the booking process for your guests, enhances user-friendliness, and boosts your direct bookings. Reach new heights, speed up your operations, and go further with ease.
- More Flexible & Efficient: Your solution for lightning-fast bookings.
- Customized Design & User-Friendly: Specially tailored to meet your guests’ needs.
- Even More Diverse: New specialized widgets for vouchers, event bookings, extras, and occupancy gaps make the booking process even more flexible for your guests.
DIRS21 Pay & Secure
Integrated payment solution for direct booking completion. Just priceless.
From PayPal to credit card. Accept payments directly and easily during the booking process. With the checkout options integrated into the booking interface, all common payment methods work seamlessly and efficiently in DIRS21 One.
Turn every event into an experience.
DIRS21 Meetings & Events
Wedding, keynote, meeting? Successful events start with the perfect location. DIRS21 Meetings & Events offers you maximum flexibility to plan meetings, conferences or special events individually and efficiently – and make them bookable! In a specially designed interface of our innovative booking system, your guests can seamlessly book event rooms of all kinds. Guests can also:
- Check availability of rooms
- Reserve desired time slots
- Choose occupancy variants & own seating
Room layout into smaller units
Customised: Flexible splitting of a large room into several small sections, which are connected to each other in terms of availability.
1-click room bookings
Convenient: After selecting a conference room, book available hotel rooms for the event directly in the same booking process. Or even later.
Extras and AddOns
Extended: Technical equipment, children’s play corner, shuttle service, goodie bags? DIRS21 Meetings & Events can make all wishes and resources bookable (even by the hour)
As individual as your guests
Whether it’s a dream wedding, corporate event or conference: with the DIRS21 Event Assistant, booking rooms for your guests is a breeze. In just a few steps, you can create a customized event landing page with a suitable room contingent, exclusive conditions and all the extras that will make the event unforgettable. Your guests book directly online – quickly, easily and with just a few clicks.
- User-friendly design
- Integrated booking function
- Customisable extra services
- Customisable designs
DIRS21 Voucher shop
Personalised happiness: vouchers that make the difference
Personalised instead of ordinary: In DIR21 One, you can design completely customised value or non-cash vouchers for overnight stays, candlelight dinners or a day at the spa. Create unique experiences with vouchers that are precisely tailored to your offer and the wishes of your guests. Take your customer loyalty to a whole new level with the voucher shop.
Functions that you and your guests will love
- Optimised for mobile for spontaneous purchases on the go
- Fully integrated: Vouchers can be redeemed directly in the booking process.
- Flexible voucher editor: Create customised vouchers or use professionally designed templates.
- Online or directly On-site conveniently create value vouchers, gift vouchers and travel vouchers.
- Personalisation: Guests can use the hotel’s template and add personal greetings or a dedication.
- Individual labelling: Use tags to highlight special features and categories of the voucher such as “Guest favourite” or “Wellness”.
- Online payment possible by credit card, PayPal or bank transfer
- PDF & E-Mail: Guests can print out vouchers themselves or send them directly online
- Individual offers from the hotel such as Special shipping or high-quality Prints
- Premium-Integration: Incert
From occasional guest to returning customer
Guest lobby & customer loyalty
Expand your guest relationships with the innovative returning customer programmes and the new guest lobby with DIRS21 One. You define the benefits for your guests in the DIRS21 Cockpit and they benefit from their loyalty with every booking. The integrated chat makes it easier for you and your guests to get in touch. Customer loyalty can be that easy.
- Dashboard for direct insights: Overview of all bookings and information of the guest and the hotel
- Own regular customer area within the IBE: View booking history, store master data (name, address, methods of payment) and manage them
- Loyalty programmes: Reward the loyalty of your returning guests with customised points systems and exclusive offers & promotions
Your requirements – Our customised solutions.
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Internet booking engine (IBE) incl. booking flat rate
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Widgets Quickbook Box, package list, room list, availability calendar, CTA buttons & hourly booking in a new, user-friendly design |
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Metasearcher package
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Meta Direct Link
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IBE-Tracking
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Guest lobby Your own regular customer area within the IBE contains: Booking history, hotel news, personal master data, means of payment |
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Kundenbindung Loyalty programs: Manage individual points systems and exclusive offers & promotions for guests |
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Meetings & Events Make meetings, conferences & events efficiently bookable in a specially designed interface |
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Voucher shop
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Included:
Additional feature:
Download detailed overview of services as PDF (German)
DIRS21 Cockpit
Cutting edge technology to give you broader coverage, more revenue, and most importantly, more time to concentrate on your guests.
The DIRS21 Cockpit incorporates many new features which have been requested by our customers. It uses a new system architecture which delivers fast processing speeds, allows updates to be made quickly, and is fully scaleable. Use the DIRS21 Cockpit to control your data
and settings, in order to optimise your online distribution. Generate reservations from your website, and maximise booking volumes by using the correct rates, availability and hotel content. Broaden your coverage and attract new guests through the use of leading booking portals and metasearch platforms.
Do you want to automate the entire process?
Set up an interface between your Property Management System and DIRS21. That will allow you to control everything using the PMS. Once you are connected everything will run automatically.
Echte Erfolgsgeschichten
Wie DIRS21 die Hotellerie verändert
75% Direktbuchungen
“75% unsere Buchungen sind Direktbuchungen auf der Website. Die Buchungsmaske auf unserer Homepage ist super attraktiv gestaltet und schnell zu handhaben – der Gast kommt in wenigen Klicks zur Zimmerreservierung. DIRS21 ist auf jeden Fall berechtigter Marktführer.”
Reichweite & Buchungsvolumen
“Durch den Channel Manager hat sich für uns alles verändert. Wenn wir den DIRS21 ChannelSwitch nicht hätten, würden wir jetzt immer noch Hochzeiten machen. Nur durch die Online-Buchbarkeit haben wir uns getraut, diesen Wandel von der Eventlocation zum Urlaubsresort mit außergewöhnlichen Unterkünften zu wagen.”
Emotionen im Online-Verkauf
“Emotionen spielen bei uns eine sehr große Rolle, sowohl im persönlichen Kontakt mit unseren Gästen als auch in der Gestaltung unserer Angebote. Dieses emotionale Erlebnis sollte sich auch in unserem Buchungsprozess widerspiegeln. Mit DIRS21 ist es uns gelungen, die individuelle Note unseres Hauses online spürbar zu machen.”
Effiziente Zahlungsabwicklung
“Die Implementierung der DIRS21 Payment-Lösung hat unsere Prozesse wesentlich vereinfacht. Pay & Secure ermöglicht es unseren Mitarbeitern, sich auf die individuelle Gästebetreuung zu konzentrieren, während gleichzeitig eine effiziente, sichere und unkomplizierte Zahlungsabwicklung sichergestellt ist.”
